Welcome to www.newlightkart.com!

At New Light Kart, we strive to ensure customer satisfaction with every purchase. This Return Policy outlines the terms and conditions under which returns are accepted across our product categories.

1. General Return Policy:

• Returns must be initiated within 7 days of receiving the product.

• The product must be unused, in its original packaging, with tags intact, and accompanied by proof of purchase.

• Returns are only accepted for products that are defective, damaged, or incorrect.

• Products that are customized, perishable, or fall under specific non-returnable categories are not eligible for return.

2. Category-Specific Return Policies:

a. Leather Products:

• Returns are accepted for defective, damaged, or incorrect products.

• Variations in texture, grain, or color due to natural leather characteristics will not be considered as defects.

b. Beauty Products:

• Returns are not accepted for opened or used products due to hygiene concerns.

• Only products delivered in damaged or defective condition are eligible for return.

c. Cooked Food:

• Cooked food items are non-returnable unless they are delivered in poor condition or if the wrong order was delivered.

• Return requests must be raised within 24 hours of delivery.

d. Clothes:

• Returns are accepted for defective, damaged, or incorrect items.

• Items must be returned in unused condition with original tags and packaging.

e. Tour and Travels:

• Returns or cancellations are subject to the specific terms and conditions provided at the time of booking.

• Refunds, if applicable, will depend on the service provider's policy.

f. Spices:

• Returns are accepted for products that are defective, damaged, or expired.

• Opened or partially used spice products are not eligible for return.

3. Return Process:

• Return requests must be submitted via our customer support email or contact number.

• Once the return request is approved, our team will guide you through the return shipping process.

• Return shipping costs will be covered by New Light Kart in cases of damaged, defective, or incorrect products.

4. Refund After Return:

• Once the returned product is received and inspected, refunds will be initiated.

• Refunds will be processed to the original payment method within 7-10 working days.

5. Non-Returnable Items:

• Perishable goods (e.g., cooked food).

• Personalized or customized items.

• Products purchased during clearance sales.

6. Contact Us: For any return-related queries, please contact: THUNDIYIL VEEDU, KAKKENCHAL, P.O. CHERUPUZHA, KANNUR, KERALA, PIN. 670511, INDIA.

By purchasing from www.newlightkart.com, you agree to our Return Policy.

Sincerely,
[Your SEENA JOSEPH ]
[Your 8750006365 ]
[Your NEW LIGHT ]
www.newlightkart.com