Welcome to www.newlightkart.com!
At New Light Kart, we understand that plans can change. This Cancellation Policy outlines the terms and conditions under which order cancellations are accepted across our product categories.
1. General Cancellation Policy:
Orders can be canceled within 24 hours of placing them.
Cancellation requests must be submitted through our customer support email or contact number.
Once an order is dispatched, it cannot be canceled.
Refunds for canceled orders will be processed to the original payment method within 7-10 working days.
2. Category-Specific Cancellation Policies:
a. Leather Products:
Cancellations are allowed within 24 hours of placing the order.
Once the product has been shipped, cancellations are not permitted.
b. Beauty Products:
Orders for beauty products can only be canceled if they have not been dispatched.
Dispatched products are non-cancellable.
c. Cooked Food:
Cancellations are not allowed for cooked food orders once they are prepared or dispatched.
For immediate cancellation, please contact customer support.
d. Clothes:
Cancellations are allowed within 24 hours of placing the order.
Once the product is shipped, cancellation requests will not be accepted.
e. Tour and Travels:
Cancellation policies vary based on the terms and conditions specified at the time of booking.
Refunds, if applicable, will depend on the service provider's cancellation terms.
f. Spices:
Cancellations are allowed only if the product has not been dispatched.
Once dispatched, cancellations are not permitted.
3. Refund After Cancellation:
Refunds will be initiated once the cancellation is approved.
Refunds will be processed to the original payment method within 7-10 working days.
4. Non-Cancellable Items:
Personalized or customized products.
Perishable goods, including cooked food.
Products purchased during clearance sales.
5. Contact Us: For any cancellation-related queries, please contact: THUNDIYIL VEEDU, KAKKENCHAL, P.O. CHERUPUZHA, KANNUR, KERALA, PIN. 670511, INDIA.
By placing an order on www.newlightkart.com, you agree to our Cancellation Policy.
Sincerely,
[Your SEENA JOSEPH ]
[Your 8750006365 ]
[Your NEW LIGHT ]
www.newlightkart.com
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